Edit Sunstar Heating And Aire
  •  Evaluations of Sunstar Heating And Aire (21):
    • Lee Jones
         Lee Jones

      My time with Sunstar Heating went downhill fast. Ms. Sheele didn’t keep her end of the bargain. But, she tried to keep the down payment I made. The failure of her company to do things as promised is really sad. She replaced the heater furnace in my house and during the cold spell naturally it do not work. As a disabled person, it’s tough doing things. The last thing I need is a nasty company trying to take advantage of me. Not sure if you agree or not? Go ahead, try your luck.

    • Randall KIng
         Randall KIng

      Sunstar Heating & Aire stole money from us. During August 2017 with the extreme heat and humidity of Arizona, our air conditioner broke down. With a family of five, medications and pets, we were desperate to find relief. We made an absolutely huge mistake by contacting Barbara Sheele at Sunstar Heating & Aire. She installed a supposed brand new unit that failed days after the installation. What is just as shocking is the lack of support from the Better Business Bureau and the Registrar of Contr

    • Frances Benson
         Frances Benson

      Barb Sheele took advantage of us. She misrepresented Sunstar Heating and Aire. We trusted her. That was our big mistake. Hired to repair our failing air conditioning unit, her company made things worse and attempted to profit from their inept work. We’ve heard of people taking advantage of senior citizens but this is our first experience. They were always late, they left a mess, they were always smoking, etc. The list just goes on and on. The biggest issue was their inability to do what they w

    • Andrew Sorenson
         Andrew Sorenson

      Wow, Sunstar has got to be the worst. I’m an 87 year old widower. I’ve had to fend for myself for almost 10 years now. I have seen a lot but never have experienced such a destructive group of people. They are borderline criminal. I’m surprised they are still in business and can survive with such low standards. I felt like asking them if I was on the Candid Camera TV show or something. Their employees were certainly not happy and nowhere close to being professional. At my age, it takes quite a

    • Patricia Kelly
         Patricia Kelly

      My husband and I were cheated by Sunstar Heating & Aire and Barbara Sheele from Mesa, Arizona. The ineptitude and brash attitude are a formula for catastrophe. You might consider hiring a company more professional than Sunstar Heating & Aire. After looking at all of the complaints filed against them on the Better Business Bureau (BBB) website, we eventually got Degree Air Conditioning & Heating to come over to our house. WOW, what a tremendous difference!

    • Cindy Wiggins
         Cindy Wiggins

      It is with great displeasure and disgust, we dealt with the company SUNSTAR HEATING and AIRE with their owner BARBARA SHEELE. The initial irritation began with our expectation of their service employees to show up on time. Normally, that would have not been overshadowed. However, SUNSTAR HEATING and AIRE out did themselves by wrongly working on our system. Specifically, their misdiagnosis of our pilot light problem for our heater. Their ineptitude and high level of being arrogant caused us sever

    • David Kreitor
         David Kreitor

      I am David Kreitor. We had the misfortune to request Sunstar Heating and Aire to repair our air conditioning machine. I am in the process of bringing legal notification to the owner Barbara Sheele. The inept actions by this company have been documented by Howard Air and George Brazil Company. Please get several quotes/bids prior to authorizing this company to do anything to your property.

    • Peter Franklin
         Peter Franklin

      This company, Sunstar Heating & Aire, will be a big problem for you. If you go to the BBB site, type in their name, look under the under their Customer Reviews tab, you can read the numerous issues over the years. Additionally, if you look on sites like Facebook, Yelp, Yahoo, Topix, Yellow Pages, Super Pages, Home Advisor, Porch, Trust Link and many more, you’ll see the horrific reviews for Sunstar Heating and Aire for many years. I discovered all of this too late. If you want good service, you

    • Jim Baker
         Jim Baker

      Barbara Sheele’s greeting was semi-hostile greeting. We always felt uncomfortable and intimidated by Barb Sheele. Her first question was about how she would be paid. They were one hour late. We went to just see how they were doing, they ignored us. Their foul choice of words, spitting and smoking was disgusting to us. Speed was more important versus quality. They also tried to switch one unit for another. If you are extremely desperate and have no choice, just watch these people very close.

    • Inno

      Barb Sheele of Sunstar Heating & Aire is a big thief. She charged our family for services that were NOT done correctly. They ruined our air handler. They left an enormous mess with trash in our yard. This included cigarette butts. Her son Kevin Sheele is really MELVIN from the TV ads. We finally got George Brazil to come to fix all of the problems that Barb Sheele, Sunstar Heating & Aire caused. All they had to do is tell the truth. No, that was too much to ask. What a nightmare! You’ve been war

    •    orourke.linda

      Sunstar Heating & Aire is a full blown monkey business. Not sure what their reasoning is but they can "NOT" be trusted. We called them for a simple service call. Our family even gave free refreshments. They did more damage than anything. Based on our very bad experience, we recommend you find somebody else.

    •    nicksachleben

      Sunstar Heating and Aire is NOT a reliable company. I later found out that the owners of Michael R. Sheele, Barbara A. Sheele and Kevin R. Sheele, have numerous IRS federal tax liens against them. Serial Number: 162700804 for $10,558.18, Serial Number: 869605888 for $2,466.50 and 869507621 for $12,530.09. IRS LIEN UNIT PHONE NUMBER: 1 800 829 7650. Also, Kevin R. Sheele the technician/owner that came out to my house, was convicted of drugs, Maricopa County Superior Court docket# CR2004-042993.

    • Terry

      I had an appointment window of 8-10am, and even got a confirmation call. No show by 10, multiple phone calls (3 or 4). I took off of work, and missing out on earnings, and won't be able to take off again in the near future. They finally show up and ask me “is it that time of the month for you?” Sunstar Heating and Aire installed then installs a faulty air conditioner. They said, “There’s nothing they can do. That’s the manufacturer’s responsibility. That’s our policy.”

    • Peggy

      Sunstar and Aire has a real problem keeping appointments and being on time. They didn’t bring the correct equipment so they had to come back again, late. The technician had a bad attitude and wasn’t professional. They wanted money upfront prior to showing up. Finally, they didn’t have the skills to appropriately repair our unit and still wanted to charge us the full price. To add insult to injury, they left trash on the ground.

    • Shirley Eckhardt
         Shirley Eckhardt

      The service provided by SunStar Heating & Aire was of poor quality. I would not recommend this company. Their habitual extreme tardiness and lack of experienced technicians make this company undesirable. You might want to try to find somebody else.

    • Al

      To our great regret, we hired Barbara Sheele at Sunstar Heating and Aire to install a new air conditioning unit. Two days after the installation, the unit broke down. Yes, broke down and while it was over 100 degrees outside. Her comment was, “Are you sure?” “You should have called earlier.” “That’s the manufacturer’s responsibility”. “And let me know if you have any more problems and I will try to help…” Is this the type of company you want to install your air conditioner? I didn’t think s

    • David Lewin
         David Lewin

      Barbara Sheele of SunStar Heating & Aire was at first pleasant. But she later turned rude and quite hostile towards us. She was quick to take our money, not so quick to resolve several issues. Her technicians left a mess. After their work, the unit doesn’t work properly.

    • Patsy Ray
         Patsy Ray

      This company Sunstar Heating & Aire plus owner Barb Sheele are a big headache.

    • Patsy

      Out of desperation, because nobody else was available, our family made the terrible mistake of calling these people. When it is 109 degrees, you have several children and animals, you are desperate. We should have gone to a hotel and contacted companies from there. Sunstar Heating and Aire installed a new unit and two days later it broke. Their response was, “Oh well, I guess you’ll have to buy another new one”. I instantly hung up and called somebody else. The new company fixed everything.

    • Marie Clark
         Marie Clark

      I thought Sunstar and Heating was a trustworthy company. I was very wrong. They worked on my air-conditioning unit at my house. They increased their original price and didn't really fix it. This is not good for a widowed senior citizen with a limited income.

    • Baxter Peabody
         Baxter Peabody

      SunStar Heating and Aire ripped us off.



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